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  • A fall glaze palette works beautifully in this context because these colors echo the natural landscape outside. They bring a sense of harmony into the home and create a feeling of coziness that customers are drawn to. Customers instinctively gravitate toward items that reflect this mood, whether that’s a pumpkin-spiced latte served in a handmade mug or the deep, earthy tones of seasonal décor....

  •   Recently I was working with Sarah Stotts, from BedandBreakfast.com, on an article about my family’s Custom Pottery Mug business When she asked me for any new images of our handmade stoneware Jumping Rocks popped into my head. So I got on the phone and......

  • As my family has been making mugs for customers for over 30 years from time to time we hear from folks like Vince Smith of Houston, Texas: Dear Niles: Approximately 12 years ago, my wife and I were in Ithaca, NY and had the pleasure......

  • If you requested a catalog and didn’t receive one in February or March your information did not makes its way through our website to us. We apologize for this miscommunication and failure to send you our catalog. The problems have been fixed and the “Catalog......

  • Spring is finally in the air and I had a few minutes this morning to take pictures of the firing that took place yesterday. We fire the kiln 4-5 days a week, each glaze firing heats the stoneware inside up to about 2350º F and......

  • Not sure where you were from the March 30th – April 2nd… My family (mom, dad, aunt and wifey) spent 4 days in Atlanta talking about our custom handmade stoneware mugs with some of the best innkeeping professionals in the country. We’ve been working with......

  • On February 13th we shipped an order of custom handmade mugs to Christina and Charlie Ward in Yanceyville, NC and on February 18th we received this email: Hello Niles, Yesterday I received the handmade mugs, they’re PERFECT! it’s exactly what I was looking for. I......

  • No early retirement for Peter Deneen. At the start of this year with all of the economic uncertainty we decided to head out to more bed and breakfast conferences in the hopes of attracting new customers. A few weeks back my dad attended the Illinois......

  • With each order that we ship, we hope to meet or exceed our customer’s expectations… Now and then we are lucky enough to have a reaction like this: Dear Niles and Teena, I want you to know that our new custom mugs are simply spectacular. ......

  • It was a cool and sunny weekend here in Minnesota and we had a firing that took place. Today I photographed a few pictures of some of the handmade stoneware custom mugs that are just about to be shipped....

Getting to work for a family business can be a challenge. The rewards of working for a family business, especially one that makes things, like Handmade Stoneware Mugs, are many. One such perk is being connected to the act of creating functional, durable, and safe mugs...

It has come to light that it appeared as if we were playing favorites with our innkeepers of Duluth. The earlier story that I posted was not complete in it's informative nature... As it turns out the nice couple that called was, in fact, looking for a very particular color for the mug that they were seeking - Burgundy. The only inn in Duluth that has burgundy mugs in stock was the Firelight Inn on Oregon Creek. That being said, Julie our now infamous GM, looked at the order history of each of our Duluth Inns before finding the location of a burgundy mug. In alphabetical order... Our favorite Inns of Duluth:

We've finally had a few consecutive days not in the 90s - Yep, September is coming and so is Autumn. A few blogs ago I was writing about the different orders that we have done for military units and I showcased a completed design for the 196th Infantry Brigade. The design incorporated both the units path and insignia along with their name and slogan. Shortly after that post the commander of the unit and I, while working within a budget, came up with an order that allowed us to produce both a small run of Nordic Tankards, and Rancher mug.

Not often do we run specials for new customers, during the summer, which is our busiest season... But that is changing right now, starting today!!! That's right - We are offering a 'New Customer' special for the month of August giving a $75.00 discount on the First Time Set-Up fee! This was just approved by our President Peter Deneen, and is available for the whole month of August!!! I was formerly under the impression that the discount was going to be less, but now it turns out that the First Time Set-Up is HALF OFF (regular price is $150.00). To take advantage of this you need to place your first order of 50 signature mugs (or more) in the next 30 days - Delivery will be about 12 weeks, because of our production levels, so mugs will be ready to ship in October or November perfect for the Foliage Season!!! Any questions that you have can be answered by calling us toll free at 888-646-0238.

 

Estes Park, CO - Owned and operated Lois H. Smith - Stoneware by Deneen Pottery

We are now in our second year of working with the Baldpate Inn and we are just into the heart of the busy season. Thing are going well... Really well actually:

"HELP!  The mugs are flying off the shelves!  We can barely use them in the restaurant we have sold so many!!!   Can we get another order ASAP?  I think you have already sent all I had on my January Pack & Ship order."

"I guess I should have realized these would sell so great, but just didn't anticipate the demand" wrote Lois in a second email after her next order of 350 handmade custom mugs was approved.