A very close family friend, Anna Rachelle, sent me an email last week while on vacation in Florida. “Walked into a lovely little cafe,sat down and exclaimed to my husband. ‘Hey this mug is was made by the Deneens.’ Sure nuf… met Trasi and she......
09 August, 2024 News No comment0 LikesRecently I was working with Sarah Stotts, from BedandBreakfast.com, on an article about my family’s Custom Pottery Mug business When she asked me for any new images of our handmade stoneware Jumping Rocks popped into my head. So I got on the phone and......
23 April, 2009 Pictures No comment1 LikeAs my family has been making mugs for customers for over 30 years from time to time we hear from folks like Vince Smith of Houston, Texas: Dear Niles: Approximately 12 years ago, my wife and I were in Ithaca, NY and had the pleasure......
17 April, 2009 Testimonials No comment4 LikesIf you requested a catalog and didn’t receive one in February or March your information did not makes its way through our website to us. We apologize for this miscommunication and failure to send you our catalog. The problems have been fixed and the “Catalog......
15 April, 2009 Announcements No comment1 LikeSpring is finally in the air and I had a few minutes this morning to take pictures of the firing that took place yesterday. We fire the kiln 4-5 days a week, each glaze firing heats the stoneware inside up to about 2350º F and......
15 April, 2009 Just off the Kiln No comment1 LikeNot sure where you were from the March 30th – April 2nd… My family (mom, dad, aunt and wifey) spent 4 days in Atlanta talking about our custom handmade stoneware mugs with some of the best innkeeping professionals in the country. We’ve been working with......
09 April, 2009 Conferences No comment1 LikeOn February 13th we shipped an order of custom handmade mugs to Christina and Charlie Ward in Yanceyville, NC and on February 18th we received this email: Hello Niles, Yesterday I received the handmade mugs, they’re PERFECT! it’s exactly what I was looking for. I......
27 March, 2009 Testimonials No comment1 LikeNo early retirement for Peter Deneen. At the start of this year with all of the economic uncertainty we decided to head out to more bed and breakfast conferences in the hopes of attracting new customers. A few weeks back my dad attended the Illinois......
27 March, 2009 Conferences No comment1 LikeWith each order that we ship, we hope to meet or exceed our customer’s expectations… Now and then we are lucky enough to have a reaction like this: Dear Niles and Teena, I want you to know that our new custom mugs are simply spectacular. ......
23 February, 2009 Testimonials No comment1 LikeIt was a cool and sunny weekend here in Minnesota and we had a firing that took place. Today I photographed a few pictures of some of the handmade stoneware custom mugs that are just about to be shipped....
16 February, 2009 Just off the Kiln No comment2 LikesAs we are eagerly anticipating the birth of baby boy Deneen [4/22] we have been hard at work creating a new glaze for our handmade stoneware: Kiwi. For this new addition we have to thank two very inspiring innkeepers, Debbie Mosimann of the Swiss Woods...
The Farmers Guest House, located in Galena, IL, shared a change. "We re-did our coffee service with Deneen mugs and Keurig K-cups. What a difference." Wrote Don and Susan Steffan, the owners and innkeepers. "The revenue in additional mug sales makes up the difference for...
It is official - Our handmade mugs are a hit with our partners, Western National Parks Association, and we are proud to make this announcement. --------------------------------------------------------------- John Fasino, Purchasing Manager, sent this message today: --------------------------------------------------------------- "I would like to congratulate Fort Davis, Pinnacles and Channel Islands. These three Sites are...
Crafting beautiful handmade mugs is what we LOVE to do, but since we started creating our new satin & matte glazes we are now even more inspired about the finish. After our initial launch of that new category we have narrowed the offer to 4...
"We're selling a lot more mugs now and [Darlene] thinks it's because we've set up the 4 mug display, along with mugs in the presentation boxes, right in our dining room," Eric Johnston from the Ash Street Inn wrote in an email to me today. If...
Logo mugs are what we love making, and hearing from friends when they see our work is a highlight. On November 1st I received an email from a good friend named Herb Dickson after he and his wife, Sandra, ate breakfast at Another Broken Egg...
Rebecca Gallagher, the proprietor of Historic Smithton Inn, emailed me last night with a link to a story that took place at her property on Veterans Day. After I watched the piece it made me think of my grandfather even more since the last blog...
It is not often that we boast or brag about our philanthropic endeavors, but Dad asked that I make a post about a donation that we made yesterday to AMVETS. While we love creating special mug orders for our troops, giving a donation to help...
Most of the blogs that I write are about how awesome our handmade mugs are - this one has a different subject, our daughter's first stay at a B&B. At the last National Innkeeping Conference sponsored by PAII, I mentioned to Sarah and Erik, owners of...
As our family business (of making logo mugs) continues to grow, stories from innkeepers about 'mug collectors' are happening more often. Typically 'mug collectors' remain mostly anonymous to us as they visit properties and purchase mugs. Dad, from the beginning, has always hoped that because...