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In March we, here at Deneen Pottery, decided to do an ad campaign offering a free handmade coffee mug to those that mentioned the add when requesting a catalog on our website... I use the word 'campaign' loosely because it was just a single ad, but in a industry leading publication IQ or Innkeeping Quarterly. As PAII is the leading organization in this industry it only makes sense to test the waters with this type of an offer with them. We've always found success when working with PAII, and will continue to do so indefinitely! On a side note the president of PAII, Jay Karen, was recently here for a 'hands on' tour by our president, and my dad, Peter Deneen. To read up on that tour click here. Thanks for coming Jay, I look forward to seeing you again soon! Well, the response to that ad? It was good. And last week I began to do follow up calls to those that we sent mugs to. In the course of my calls I came across a property called Harpole's Heartland Lodge, an Illinois hunting lodge / bed and breakfast located in serene Pike County. I am a very visual person and one that likes to find connections... This connection hit me when looking at Harpole's Heartland Lodge was one of a big buck. As I've been adopted by my in-laws into the traditions of white tail hunting in northern Minnesota, anytime I see a buck my thoughts turn to the season in which we wear blaze orange and sit quietly in the woods.

The snow and cold is a distant memory, but the mornings are still starting out on the chilly side - Today it was 35º when dawn broke here at the pottery shop. Finding things that fit makes life more fulfilling, and definitely makes work more fun... Be it a perfect pair of sunglasses to protect your eyes as spring comes, or a perfect mug.

I've been waiting to find the next Innkeeper to interview and after hearing from Katherine Brown of Bloomsbury located in Camden, SC earlier this week I knew she would be perfect. In October of lat year we first talked about her property and our mugs and a few weeks later we combined a photograph of her property, and a drawing, by Randall Peterson, into this beautiful creation by Teena our Art Director.

At the start of the week I received a sorta tap-on-the-shoulder email that, more or less, hit me over the head and prompted me to see if Katherine would want to be the second official participant of  our Innkeeper Q&A. "Good morning Niles - this is where you can share a 'great laugh' with everyone at Deneen Pottery!  When we ordered mugs a few short months ago, it was primarily because I like them--I wanted to try them on our breakfast table. As it would never have occurred to me to buy a mug (with some logo) when I was traveling -- I rather dismissed when you said how well they sell.   OK - I need to place an order.   Quit laughing and tell me what you need." I don't mind being dismissed especially when I get to hear about it - That's why this statement is also on our testimonials page... It helps to look back at positive statements when you are having a rough day - And I figure if I keep stacking up the positive things that have been said, more will KNOW that we ARE the best at making Custom Stoneware Coffee Mugs!

It's April Fool's Day today and I haven't played any tricks on anyone. Yet... What I have been doing today is organizing some of our archived printing and advertising projects. In a file from 2002 I found a FAQ sheet about our handmade mugs: Realizing that none of this valuable information is posted on our website I figured that I could post it here so that it won't languish in it's small archived 2002 file. Unbelievably, most of the questions and answers are still the same. Q: Are these mugs dishwasher safe? A: Depends on who is washing your dishes... Just kidding, every piece of stoneware we make will be fine in the strongest industrial dishwasher. Just don’t drop it when you are putting them away.

This was an email that we received  a while back that should have been added here more recently! After returning from the Innkeeping Conference and Trade Show I am energized and empowered to do that little bit extra - Like posting on our blog! The answer to the question that Pamela has is YES... We can make an order of mugs without medallions. The cost is $15.00 each for a single style in one color for one address. Hi ,my name is Pamela Matherne. I am from Houma , Louisiana. My husband and I were passing through Wagonwheel Gap , CO. and stayed at the Blue Creek Lodge. I was looking for a gift to bring home to my sister and I bought her one of your handmade mugs. She says it's the one she always wants to use because it keeps her coffee warm longer.

In September of last year I received a catalog request from Warren Farha, the owner of Eighth Day Books, of Wichita, KS. As I was filling out the envelope I searched google and came across their webpage and I saw this quote, "that which is true, is ours". Little did I know that we would make an order of handmade mugs for Warren, and that that order would have a 'true' story of it's own.
Original line drawing of the store and our emblem design
And that true story is told by Joshua and it goes like this: "Just as we were unpacking your delicious shipment at the front counter (we call it the 'front counter' but it's by the back door), our friend Philip (long-time customer) came in to buy Christmas gifts for his (prodigous) family.  He was immediately entranced by the mugs, and selected 8 as stocking-stuffers." So the very first day that EIGHTH day books had their mugs, they sold EIGHT... How Cool!