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Getting to work for a family business can be a challenge. The rewards of working for a family business, especially one that makes things, like Handmade Stoneware Mugs, are many. One such perk is being connected to the act of creating functional, durable, and safe mugs...

It has come to light that it appeared as if we were playing favorites with our innkeepers of Duluth. The earlier story that I posted was not complete in it's informative nature... As it turns out the nice couple that called was, in fact, looking for a very particular color for the mug that they were seeking - Burgundy. The only inn in Duluth that has burgundy mugs in stock was the Firelight Inn on Oregon Creek. That being said, Julie our now infamous GM, looked at the order history of each of our Duluth Inns before finding the location of a burgundy mug. In alphabetical order... Our favorite Inns of Duluth:

We've finally had a few consecutive days not in the 90s - Yep, September is coming and so is Autumn. A few blogs ago I was writing about the different orders that we have done for military units and I showcased a completed design for the 196th Infantry Brigade. The design incorporated both the units path and insignia along with their name and slogan. Shortly after that post the commander of the unit and I, while working within a budget, came up with an order that allowed us to produce both a small run of Nordic Tankards, and Rancher mug. I was able to save one of the 196th Military Tankards and have photographed it so that you can see it here.

Military Mug by Deneen Pottery - Glaze: Navy Sand White

Estes Park, CO - Owned and operated Lois H. Smith - Stoneware by Deneen Pottery

We are now in our second year of working with the Baldpate Inn and we are just into the heart of the busy season. Thing are going well... Really well actually:

"HELP!  The mugs are flying off the shelves!  We can barely use them in the restaurant we have sold so many!!!   Can we get another order ASAP?  I think you have already sent all I had on my January Pack & Ship order."

"I guess I should have realized these would sell so great, but just didn't anticipate the demand" wrote Lois in a second email after her next order of 350 handmade custom mugs was approved.

Only our best for our Nations best! We love working with military units - and given the chance we will create a the finest handmade mugs in this country. For some clients, like the Patriot Shop in Tennessee, we have produced designs for each branch of service so that they can retail individual mugs through their website.

We have more fun when we are given a challenge... For Camp Lejune we combined the Eagle, Globe, and Anchor along with the famous tree from the entrance of the base for a custom design that looks like this:

Camp Lujune - Footed Mug in Gloss w/Black Fill

It is my honor to share this news report... Subject: Jay Karen, Deneen Pottery, Hand-Thrown Mugs Following the Minnesota Bed and Breakfast Conference Jay Karen stopped by and toured our studio. Halfway through my dad, Peter Deneen, sat Jay at a wheel and let him give it a spin! Keep in mind Jay is not a professional potter... The mug, that has now just come out of the kiln, is truly one of a kind.

In March we, here at Deneen Pottery, decided to do an ad campaign offering a free handmade coffee mug to those that mentioned the add when requesting a catalog on our website... I use the word 'campaign' loosely because it was just a single ad, but in a industry leading publication IQ or Innkeeping Quarterly. As PAII is the leading organization in this industry it only makes sense to test the waters with this type of an offer with them. We've always found success when working with PAII, and will continue to do so indefinitely! On a side note the president of PAII, Jay Karen, was recently here for a 'hands on' tour by our president, and my dad, Peter Deneen. To read up on that tour click here. Thanks for coming Jay, I look forward to seeing you again soon! Well, the response to that ad? It was good. And last week I began to do follow up calls to those that we sent mugs to. In the course of my calls I came across a property called Harpole's Heartland Lodge, an Illinois hunting lodge / bed and breakfast located in serene Pike County. I am a very visual person and one that likes to find connections... This connection hit me when looking at Harpole's Heartland Lodge was one of a big buck. As I've been adopted by my in-laws into the traditions of white tail hunting in northern Minnesota, anytime I see a buck my thoughts turn to the season in which we wear blaze orange and sit quietly in the woods.

The snow and cold is a distant memory, but the mornings are still starting out on the chilly side - Today it was 35º when dawn broke here at the pottery shop. Finding things that fit makes life more fulfilling, and definitely makes work more fun... Be it a perfect pair of sunglasses to protect your eyes as spring comes, or a perfect mug.

I've been waiting to find the next Innkeeper to interview and after hearing from Katherine Brown of Bloomsbury located in Camden, SC earlier this week I knew she would be perfect. In October of lat year we first talked about her property and our mugs and a few weeks later we combined a photograph of her property, and a drawing, by Randall Peterson, into this beautiful creation by Teena our Art Director.

At the start of the week I received a sorta tap-on-the-shoulder email that, more or less, hit me over the head and prompted me to see if Katherine would want to be the second official participant of  our Innkeeper Q&A. "Good morning Niles - this is where you can share a 'great laugh' with everyone at Deneen Pottery!  When we ordered mugs a few short months ago, it was primarily because I like them--I wanted to try them on our breakfast table. As it would never have occurred to me to buy a mug (with some logo) when I was traveling -- I rather dismissed when you said how well they sell.   OK - I need to place an order.   Quit laughing and tell me what you need." I don't mind being dismissed especially when I get to hear about it - That's why this statement is also on our testimonials page... It helps to look back at positive statements when you are having a rough day - And I figure if I keep stacking up the positive things that have been said, more will KNOW that we ARE the best at making Custom Stoneware Coffee Mugs!