As my family has been making mugs for customers for over 30 years from time to time we hear from folks like Vince Smith of Houston, Texas:
Dear Niles:
Approximately 12 years ago, my wife and I were in Ithaca, NY and had the pleasure of spending a night at the Rose Inn. In a matter of days, the two mugs we purchased became my favorite [handmade coffee mugs] of all time. Unfortunately, one of them was broken beyond recognition. I know that’s hard to believe since they are so sturdy.
