12/30/10 The final testimonial of 2010! Absolutely you may post my comments. I feel it is so important for each of us to do our part in supporting locally owned and operated companies for our survival as a country. My husband and I learned about your company upon...
WOW did we get some snow over the weekend...
This story begins with a nondescript catalog request that I received back on the 30th of July. Since all catalog requests arrive into my inbox I make a point of answering back and asking a few questions, like how did you find us, and what...
I've been waiting to find the next Innkeeper to interview and after hearing from Katherine Brown of Bloomsbury located in Camden, SC earlier this week I knew she would be perfect. In October of lat year we first talked about her property and our mugs and a few weeks later we combined a photograph of her property, and a drawing, by Randall Peterson, into this beautiful creation by Teena our Art Director.
At the start of the week I received a sorta tap-on-the-shoulder email that, more or less, hit me over the head and prompted me to see if Katherine would want to be the second official participant of our Innkeeper Q&A. "Good morning Niles - this is where you can share a 'great laugh' with everyone at Deneen Pottery! When we ordered mugs a few short months ago, it was primarily because I like them--I wanted to try them on our breakfast table. As it would never have occurred to me to buy a mug (with some logo) when I was traveling -- I rather dismissed when you said how well they sell. OK - I need to place an order. Quit laughing and tell me what you need." I don't mind being dismissed especially when I get to hear about it - That's why this statement is also on our testimonials page... It helps to look back at positive statements when you are having a rough day - And I figure if I keep stacking up the positive things that have been said, more will KNOW that we ARE the best at making Custom Stoneware Coffee Mugs!
And that true story is told by Joshua and it goes like this:
"Just as we were unpacking your delicious shipment at the front counter (we call it the 'front counter' but it's by the back door), our friend Philip (long-time customer) came in to buy Christmas gifts for his (prodigous) family. He was immediately entranced by the mugs, and selected 8 as stocking-stuffers."
So the very first day that EIGHTH day books had their mugs, they sold EIGHT... How Cool!
"One Christmas season I gave all guests a handmade ornament from Deneen Pottery with my Goose & Turrets logo. One guest, a young lady from Australia, began to cry, and she flung her arms around my neck and said, "You are just so sweet, that's the only present I've gotten this Christmas." I will never forget that experience nor that Deneen Pottery was a part of it.
Here is what that ornament looks like:
